Privacy Policy

1. General Information

ONYX Systems LLC ("we", "our", "company") prioritizes protecting our customers' privacy. This Privacy Policy explains how your personal data is collected, used, and protected.

2. Data We Collect

We may collect the following types of information:

• Personal identification information (name, email, phone number)
• Company information (company name, position, business address)
• Technical data (IP address, browser information, usage statistics)
• Communication history and messages
• Service usage data

3. Data Usage

We use collected data for the following purposes:

• Providing IT services and technical support
• Responding to customer inquiries
• Improving our services
• Fulfilling legal obligations
• Marketing activities (where permitted)

4. Data Sharing

We do not sell your personal data to third parties. We may share data only in the following cases:

• With your explicit consent
• With service partners (under security conditions)
• Based on legal requirements and court orders
• In case of company merger or sale

5. Data Security

We implement modern technical and organizational measures to ensure your data security:

• SSL encryption technology
• Secure server infrastructure
• Limited access management
• Regular security audits
• ISO 27001 standards compliance

6. Your Rights

Under the legislation of the Republic of Azerbaijan, you have the following rights:

• Right to access your personal data
• Right to request correction or deletion of data
• Right to object to data processing
• Right to data portability
• Right to withdraw consent

7. Cookies and Analytics

We use cookies on our website to improve user experience. You can manage cookies through your browser settings. We use Google Analytics for analytics purposes, and data is collected anonymously.

8. Data Retention Period

We retain personal data only for the period necessary to achieve the purposes. After contractual relationships end, data is archived for 3-5 years in accordance with legal requirements and then securely destroyed.

9. Children's Privacy

Our services are not directed at persons under 18 years of age. We do not knowingly collect information from persons under 18.

10. International Data Transfer

In some cases, your data may be stored on servers located outside Azerbaijan. In such cases, appropriate security measures are applied to protect the data.

11. Changes

We may make changes to this Privacy Policy. We will inform you about major changes. Using the service after changes indicates your acceptance of the new terms.

12. Contact Information

If you have questions about the privacy policy, please contact us: