Full IT Department - Fixed Monthly Price
Instead of hiring your own IT staff, our expert team covers all your IT needs. 24/7 support, SLA guarantee, and proactive monitoring.
Why IT Outsourcing?
Keeping your own IT specialist is expensive. Salary, benefits, training, equipment... With outsourcing, you get all this for a fixed monthly price.
In-House IT Staff
- ✗High salary and benefits
- ✗Continuous training and certification costs
- ✗One person - limited knowledge and time
IT Outsourcing
- ✓Fixed, predictable cost
- ✓Expert team - specialists in every area
- ✓24/7 support and monitoring
Monthly Cost Comparison
Our IT Support Services
We fully cover your business IT needs
IT Helpdesk
We solve users' daily technical problems.
- • Phone and email support
- • Ticket system tracking
- • Average 15-minute response time
Remote Support
We connect remotely via internet to solve problems.
- • TeamViewer/AnyDesk connection
- • Fast problem resolution
- • Screen sharing training
On-Site Support
Our team comes to your office when needed.
- • Hardware problem resolution
- • Network installation
- • User training
Managed IT
Full IT department function - proactive management.
- • System monitoring
- • Patch management
- • Security updates
Proactive Monitoring
We detect problems before they occur.
- • Server and network monitoring
- • Performance alerts
- • Monthly reports
User Training
We teach your employees to use IT tools effectively.
- • Office 365 training
- • Security awareness
- • New system onboarding
Our SLA Guarantee
We guarantee service quality in writing
Average response time
System uptime guarantee
Support availability
Frequently Asked Questions
Is IT outsourcing right for us?▼
If you have fewer than 10 IT employees or no full IT department, outsourcing is an ideal solution for you. It can also be used to support your existing IT team.
How quickly do you respond to problems?▼
We respond to critical problems within 15 minutes, standard requests within 1-2 hours. This guarantee is documented in our SLA agreement.
Which software do you support?▼
We support Microsoft 365, Windows/macOS, major business applications, ERP/CRM systems, and more. Special software requires prior agreement.
Can you work with our existing IT infrastructure?▼
Yes, we learn your existing systems and work on them. If needed, we also provide optimization and modernization recommendations.